Restaurant Automation: The Bad Idea That Won’t Die

While researching the wild claims that everyone is going to lose their job forever, because of AI, I came across a claim that struck me as strange. A large number of organizations, which claim to help understand potential job displacement have indicated food service and restaurant automation would soon be coming to take the jobs of cooks, waitstaff and everyone else who works in the sector. In fact, some have predicted that within a year we may lose 80% of jobs in the restaurant sector to robots.

I was pretty stunned. A large number of commentators, for many years, have smugly preached that the waitstaff, cooks, chefs and everyone else who works in the sector were in a terrible position, where their jobs were about to go away for good. Really?

The restaurant sector has been on of the most resistant to automation, and for obvious reasons: it’s a messy, irregular, fast moving business that operates favorably with human labor economics and seems to be purpose built to be hostile to automation. Still, this idea is not new at all.

In fact, restaurants have been the subject of nearly constant efforts to automate processes. There is really nothing at all modern about the idea. Fully automated kitchens and restaurant that deliver food by motorized cart or conveyor have been a staple at Worlds Fairs for decades and other novelty settings. The concept is rehashed every few years and with it comes the predictions of the robotic takeover of food service work. Of course, this never happens.

From the numerous attempts to replace the service staff in restaurants, which many engineers have spent much time on, since at least the 1930s, and the ongoing hype, this presents an interesting case study in an attempt to automate jobs that really have no rational reason to be automated. What is clear here is that there are many roles that technically can be automated, but are far worse off by automating and have little to no economic incentive to do so. It’s an important lesson to keep in mind with the “AI will take everyone’s job” rhetoric that has been making the rounds.

Here is a video on the topic from 1966

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The Narrative About AI Triggered Job Loss is Speculative and Irresponsible

We are seeing an increased public narrative about the potential for job losses from AI deployment. These claims receive a great deal of media attention and are rewarded in the social media landscape for being as pessimistic as possible. Mass job loss remains highly speculative and many claims skew to the highly implausible. But this is causing mass harm.

The increasingly popular narrative of inevitable, catastrophic, long-term job loss due to artificial intelligence is not grounded in robust empirical evidence. It is overwhelmingly speculative, framed in worst-case abstractions, and presented to the public with a level of certainty that far exceeds what the data justifies. That alone would be intellectually questionable. But the deeper issue is ethical: the psychological and social harm caused by repeatedly presenting extreme scenarios as near-certainties.

There is a very real human cost to this discourse. People are not reading these forecasts as academic hypotheticals. They are internalizing them as personal futures. Students reconsider career paths. Mid-career professionals experience anxiety and loss of motivation. Workers in already uncertain labor markets feel prematurely obsolete. This is not a trivial side effect. It is a measurable psychological burden placed on millions of people based on projections that remain deeply uncertain and, in many cases, methodologically weak.

Serious economic forecasting requires discipline, historical grounding, and humility about technological diffusion. What we are instead seeing in many public conversations is a pattern of extrapolation from capability demos directly to labor market collapse, skipping entirely over the realities of workflow integration, governance constraints, liability frameworks, organizational inertia, and economic adaptation. That is not analysis. That is narrative acceleration.

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